Increase your repeat purchase rate in 90 days, or you don’t pay. Contractually guaranteed.
Using our Emotional Targeting System that turns email marketing into a repeat revenue engine,
without relying on discounts.
You know retention matters...
Meanwhile…
We fix what most agencies fail to do...
By collaborating with a Branding Expert to ensure every email is on brand and speaks to your ideal customers.
If you’re spending $20K+ Monthly on ads but most customers only buy once…You’re not alone.
Most brands focus on acquisition while ignoring the retention system that actually drives profit.
You’re paying to acquire new customers every day, but most never come back.Without strong retention, your growth depends entirely on constantly buying more traffic.
Every campaign becomes another sale, another promo, another margin cut.When your brand doesn’t create emotional loyalty, price becomes the only lever left.
You have flows, newsletters, and promotions going out, but email still isn’t generating the repeat purchases it should.Most brands treat email like a promotion channel instead of a relationship channel.
Most DTC brands focus entirely on acquisition.But without clear brand positioning, emotional connection, and strategic retention — customers simply move on to the next product.
How the Savio Process begins:
We only work with a limited number of DTC brands at a time to ensure proper implementation of the Emotional Branding & Retention System.
Submit a short application so we can understand your brand, current revenue, and retention challenges.If it looks like we can help, you’ll be invited to book a strategy call with our team.
On the call we’ll review:
• Your current email flows and campaigns
• Your repeat purchase rate
• Where retention revenue is leaking
Then we’ll show you how the Emotional Branding & Retention System would apply to your brand.
If it’s a good fit, we begin implementing the system:
• Customer psychology research
• Brand voice and emotional positioning
• High-converting flows and campaigns
This transforms your email marketing into a repeat purchase engine.
Once the system is live, your brand now has a retention engine designed to:
• Increase repeat purchases
• Generate consistent email revenue
• Reduce reliance on constant discounting
No one was paid to post these
Every review you see here comes directly from founders and teams we’ve partnered with.
Nate, Ben and David did a great job auditing my Klaviyo account and providing detailed analysis with suggestions for improvement. I would use them again in the future.
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Nathan use to handle our holiday emails and him and his team did a great job. He recently did a klaviyo audit for us and it was very informative on what we can improve.
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Had a Klaviyo audit with Nate at Savio. Very knowledgeable, helpful and most importantly transparent. I really feel optimistic about working with him. You shouldn’t hesitate to reach out for an audit. Highly recommend
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Working with Nate and the Savio has been fantastic. The team is responsive, collaborative, and open to new ideas, which made the process smooth from start to finish. They’re committed to quality and results, and it shows in everything they do. Highly recommend them to anyone looking for a reliable and forward-thinking partner.
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These guys came highly recommended by a bunch of eComm owners and I've been working with them for a few months now. They just get it. They put together a great sheet filled with great numbers and suggestions to increase AOV, LTV. I am already seeing solid results. Highly recommend!
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Nate and his team were incredible and extremely transparent. They were able to help at any time and were able to make proper adjustments to all flows. Highly recommend
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Nate did a great job managing our email campaigns including flows to new clients and prospective clients. Always delivered work on-time and on budget with clear communication throughout the process.
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Brilliant! Collaborating with Savio has been an absolute joy. They have consistently exceeded our expectations. The team has really taken the time to understand our brand and our communication goals, rather than applying a one-size-fits-all approach. Thanks to thoughtful segmentation and attention to detail, our account health score has improved significantly. The quality of their design work has also been very impressive. Unique to any other agency experience, has been the added value of a comprehensive communications and branding overhaul. It has provided us with a super-strong foundation and an invaluable resource to build upon. I highly recommend these guys!
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After working with another email marketing company and being disappointed with the output and results, I was referred to Savio Agency. After working with them for a few months, I wholeheartedly recommend this company. They are way better than the previous company. These guys know email marketing, and the quality of the templates is much better. Thank you for the great work, Savio!
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Nate is personable, easy to work with and technically strong. He knows e-commerce and is committed to seeing me grow
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In business, finding partners that come through on their promise is rare. We have definitely found a needle in the haystack! I’m one of the co-founders of FreeTheRoots and Nathan (the owner of Savio) saw the potential in our email marketing revenue from day one. I was hesitant to move forward because we’ve wasted money on email marketers in the past, however he seemed genuine in his promise so we went forward with their agency. Email marketing now makes up 35%+ of our revenue. We went from doing five figures a year in email revenue to an impressive six figure number within one year. Moving forward with Savio has been one of the best marketing decisions we’ve made!
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Nate and Elbie have been amazing to work with! After watching their content on YouTube to scale my eCommerce store. I decided to reach out and get an audit of my Klaviyo account. The results speak for themselves! Better deliverability, copy, design and we already see a 20% boost in sales! You can't go wrong working with them!
Before we send a single email, we first build the system that makes retention work.
Our process happens in three phases:
What’s included in the Savio Retention System
Everything we build starts with understanding your customers — then turning those insights into a system that drives repeat purchases.
Customer Interviews
We conduct AI-assisted interviews with your customers to uncover the emotional reasons they bought from your brand in the first place.
Review & Sentiment Analysis
We analyze hundreds of reviews, comments, and customer feedback to identify patterns in what customers love, expect, and value most.
Customer Psychology Mapping
We identify the emotional drivers behind your buyers so every message speaks directly to what motivates them.
Brand Voice Codification
We define the tone, language, and emotional positioning your brand should use across retention channels.
Retention Strategy Design
We build a complete system that determines when, why, and how customers should hear from your brand.
Lifecycle Architecture
We map the full customer journey so each stage naturally leads to the next purchase.
Email Flow Implementation
Only after the strategy is clear do we build the flows that activate the retention system.
Continuous Optimization
We monitor performance, test improvements, and refine the system as your brand grows.
A note from Nate Bendavid
Most brands focus on getting more traffic, but the real growth often comes from improving what happens after someone is already at your door.
I specialize in retention and customer lifecycle funnels and lead strategy at Savio, helping brands turn subscribers into repeat customers through email marketing.
Frequently Asked Questions
Is the audit really free?
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How long does the audit take?
What kind of brands do you work best with?
Do I have to become a client after the audit?
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What happens if we’re not a good fit?
See if your brand is a fit
for the 90-Day Guarantee
Book your free
audit call using the calendar below
We'll review current campaigns and identify gaps
We'll present the 90-day guarantee engagement
Deploy the 2-week intensive audit immediately
A 390% Lift in Repeat Purchases Through Smarter Lifecycle Strategy
See how Ornot shifted from promo-driven messaging to intent-based lifecycle flows that kept customers engaged longer and buying more often.
